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HealthTrust presents…Virtual HTU: “2025 Executive Pharmacy Exchange Focus Session: Technician Recruitment & Retention”

*Note: Members who attended the live HTU event and applied for CE credit are not eligible to receive credit for the same program in a virtual format. In addition, CE credit is not available when accessing the program on demand.

The Executive Pharmacy Exchange (EPE) is approaching its fifth anniversary at HealthTrust University Conference. Consistently each year, the topic of workforce management has been a primary focus and continues to be a significant industry issue. While the EPE creates realistic problem and solution sharing, this Focus Session will allow direct attendee participation and discussion in problem-solving around workforce management issues.

Pharmacy technician vacancies are more than double in comparison to pharmacist vacancies with turnover rates being similar. Turnover is an increasing trend since 2014. Technician turnover is mainly identified in positions external to their organizations (e.g., pursuing higher pay), followed by leaving healthcare all together (e.g., for higher pay and lessened workload).

Learning Objectives | At the end of this session, participants should be able to:

1. Recognize key strategies to promote retention rates for pharmacy technicians.
2. Recall elements to successful technician advancement, education and career ladder development.
3. Identify innovative ideas for effective recruitment and retention of pharmacy technicians.

Moderator

Kara Fortune, PharmD  |  Sr. Director, Pharmacy Solutions  |  HealthTrust Performance Group

Presenters

Jeanne Anderson, PharmD, MBA, BCPS  |  Executive Director of Pharmacy Services  |  Beacon Health System

Jennifer Burdette, PharmD, MBA, BCPS  |  Vice President Pharmacy Services  |  HCA Healthcare’s Central & West Texas Division

Holly Kaczmarek, PharmD  |  Pharmacy Director  |  Elkhart General Hospital  |  Beacon Health System

Target Audience:  Pharmacy  & Healthcare Executives

Continuing Education Information:

• Approved for Pharmacy credit. Belmont University College of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The ACPE Universal Activity Number for this activity is 0863-9999-25-041-L04-P. The activity is approved for 1 hour of continuing education credit to Pharmacists who attend the webinar and complete the online evaluation.
• By attending the virtual 2025 Executive Pharmacy Exchange Focus Session: Technician Recruitment & Retention session offered by HealthTrust, participants may earn up to 1 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
• If you plan to obtain credit for a live session, stay until the end of the presentation to receive the verification code you will need to obtain the continuing education credit. CE credit is individual. No group credit is available. Each person must register for a webinar and attend the webinar in its entirety in order to receive an email after the event with instructions on how to apply for continuing education credit. Attendees should not share the code or forward the email to others who did not actually attend the program. If they are not able to be verified on our webinar provider reports and registration list they will not receive credit. If you are joining only by phone, you will not be eligible for credit. You must also log in and join the visual portion of the webinar to be part of our CE provider-required reporting.
• Members who attended the live HTU event and applied for CE credit are not eligible to receive credit for the same program in a virtual format.