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Owens & Minor* presents…“Resistance Isn’t the Enemy: It’s a Valuable Resource”

Change is the underpinning of performance improvement initiatives in healthcare. Leading change is hard work, and while some efforts are successful, other are not.  When change initiatives fail, the temptation is to blame the failure on “resistance” of those who wouldn’t get on board.  In healthcare, resistance to change has been attributed as a key constraint to performance improvement.  In this webinar, we will discuss how resistance, understood as valuable feedback, can be an important resource to increasing the likelihood of successful change implementation.

Learning Objectives | At the end of this session, participants should be able to:

1. Recall the myths of resistance and traps that thwart change
2. Discuss the critical partnerships of change
3. Identify tools that can transform resistance into an important resource that can be used as energy for effective change implementation

Presenter:

Lori Moore, MPH, BSN, RN, CPPS | Clinical Educator, Healthcare, GOJO Industries, Inc.

Target Audience:  Nursing

Continuing Education: Nursing professionals can earn 1.0 contact hours for the completion of this program. GOJO Industries, Inc. is approved by the California Board of Registered Nursing, Provider Number 15940 , for 1.0 contact hour.

This program funded by Owens & Minor*.

Questions: contact Owens & Minor

* NOTE: This is a contracted supplier-sponsored webinar. HealthTrust has not approved and/or endorsed the content. This program may contain the mention of products, services, drugs or brands presented in a case study or comparative format. Such examples are intended for educational and informational purposes and should not be perceived as an endorsement of any particular supplier, product, service, drug, brand or approach.